Customer Help

Shipment

For all shipments, we charge a flat rate of $15. The fee includes delivering USPS 2-3 day priority mail within the USA, handling and guaranteed delivery. The majority of orders will be sent within 24 hours of placing the order. For the US, please allow 2-3 working days after payment has been processed for delivery. For international order delivery, please allow a minimum of 7-10 BUSINESS days. (Maybe you take less according to your country).Read More

Confidentiality And Security

Because your order is submitted online using our SSL encryption technology, you are protected while you shop with us. In order to ensure the confidentiality of your personal information, we will strictly adhere to privacy laws. When placing an order through My Peptides, you have to provide your name and address. We will not use your personal information or share your information with anyone. Read More

Returns

Returns are prohibited because of regulations concerning the sale of our products. However, please contact us by email when the order is shipped incorrectly, or the received goods are not ordered. For your original order, we will issue a substitute. Read More

Ordering

Through our secure website, you can order My Peptides 24 hours a day, seven days a week. Upon submission, approval and payment of your order, a good delivery service such as USPS will fill, package and ship your order. When your order has been shipped, we will contact you with details. Read More

Payment

We offer wholesale bulk rates. For quantity discounts, see our product pages. For significant discounts, please contact us via email. Read More

Orders

You can register or check out as a guest during checkout. Registration takes no extra time and will allow you to check order status, change your accounts information, and access previous orders by logging in to our website. The checkout process for future orders is also speeded up. Please email us if you do not decide to create an account while checking in and have questions on the status of your order. As a guest, you can also check out. Read More

Guaranteed Satisfaction

We offer excellent quality and service and are here to serve you. Please contact us to find out about the problem if you have any questions or issues regarding our service. ALL questions and requests are answered.